Bachelor of Arts (with Honours) in Leadership and Management.

NOTTINGHAM TRENT UNIVERSITY (2016)

Classification: 2:1 

Following a wide and varied practical career in facility operations I embarked on a period of further education in 2013 in order to attain a level 6 qualification and widen the range of opportunities available to me. I undertook this study independently of my existing employment and attended lectures on both my days off during each semester for the first two and a half years. 

Modules included: Strategic Leadership, Strategic Management,  Financial Management and International Marketing. 

In January 2016, following ten years at David Lloyd Leisure I left work in order to concentrate on my final exams, presentations and research project. 

Research Project: Can't Pay? Won't Pay! A critical study into the effects of low pay on employees in the UK workforce culminating in the identification of best practice policies for employers to mitigate these effects and the provision of recommendations for further research. 

For further details on my final project please click on the image below where you will find an abstract for the work. 

I am extremely proud to have been able to achieve the degree as I embarked on the process with no formal academic training or qualifications due to the first half of my career being entirely vocational qualification based. In addition completing the course whilst also working full-time was exceptionally challenging and required a level of determination, self-control and dedication that I am pleased to have been able to demonstrate.  

Work History

Operations Manager

april 2008 - january 2016. 

David Lloyd Leisure Ltd. 

Responsible for the day-to-day operation of David Lloyd Leisure's flagship facility with departmental budget of over £800k. Tasked with the management of 119 team members and 35 franchise employees, providing five star services for over 70000 individual customer visits per month. Responsible for the coordination and delivery of staff training and development across multiple sites. Additionally responsible for all  H&S activities including food safety, fire  security  and crisis management. 

Club Support Manager

February 2006 - april 2008 

David Loyd Leisure Ltd. 

Front of house and duty manager with 41 direct reports. Responsible for shift management, maintenance, reception, security and safety teams. 

Operations / h&s manager

July 2002 - january 2006 

Rainbow International 

The UK's leading fire and flood restoration company carrying out work to residential and commercial properties on behalf of loss adjusters and insurance companies in order to mitigate the results of flood and fire. Responsible for securing consistent levels of work for a small team of engineers and ensuring the safe, economical operation of small to medium scale construction projects. 

Facility Manager

july 1999 - june 2002 

Melbourn College Sports

Responsible for the operation and financial success of a sports facility operating as a registered charity. Primary responsibilities included the recruitment and training of both paid and volunteer staff ,ensuring the operation and financial control required by the Charity Commission and the safe provision and operation of children's activities including large day care schemes and swimming lessons for over 1000 children per week.